Questions?

E: vgm@vbtgroep.nl
T: 040 – 269 69 19

A small pet is no problem with most rental properties.
Of course we assume that the pet does not cause a nuisance.

Unfortunately, it is not possible to obtain urgency from us. We mainly work with allocation based on registration duration.

That is certainly possible. If you know someone who is interested in the home you leave behind, you can mention this person at the time of cancellation. You must then provide contact details of this person; name, address, telephone number and e-mail address.

The rental department will assess whether this candidate could qualify for the home. This candidate must meet the income requirements set for all potential tenants.

If you have already sent the rental notice, you can contact the rental department. They can then see what they can do for this candidate.

Via vb&t you will be invited for the key transfer, this takes place on the first day of the lease, if this is not a working day, the key transfer takes place on the next working day. The keys may never be handed over by the former tenant to the new tenant without the intervention of vb&t.

Unfortunately, it is not possible to be a guarantor or to rent for someone else. Of course, a possibly requested deposit may be paid by someone else.

Only when a house has been assigned to you by vb&t Verhuurmakelaars you have to upload documents in your customer file.

Click here for an overview of the documents we need if you want to rent from us.

If you have forgotten your password, you can request it by clicking ”Forgot password?”.
If this does not work, it is possible that your login name (e-mail address) starts with a capital letter.

That is allowed, but you have to fill in the income data of the potential tenant and upload his / her documents. You may enter your telephone number and e-mail address as contact details.

It may be that you have completed living wishes for which nothing has become available.
You can easily view and change this yourself by logging into our website -> ‘My dossier’.
You log in and click on the button: ‘my search profile’, you can change this at any time.

You will always receive confirmation of your response to the property.
This explains the procedure.
You will be notified if it is your turn for a viewing or if the property is rented.

If the current tenant has indicated you as a candidate in the rental term, we will contact you as soon as possible. You can already register and complete your file as much as possible. We will take your file into consideration as soon as the termination is confirmed.

Unfortunately, we can not give a concrete answer to this question.
It depends on who is responding to the home and how long they are registered etc.

See our documents page for an overview.

If all the tenants have signed the agreement, everyone will receive an e-mail containing the lease agreement and general provisions. These are for your own administration. So no paper copy will be sent to you.

No, unfortunately that is not possible. As soon as you have determinate the rent, we will schedule a preliminary and final inspection. The mutation inspector will indicate at the pre-inspection what you still need to change before you leave the home. This is checked at the final inspection.

Click here if you want to know in advance what you need to take into account for a correct delivery of the house.

If you are going to move, you have to give the house empty, clean and without damage back to us. Therefore an employee of vb&t visits twice to view the house together with you.

Pre-inspection
During the first inspection you will walk through the house with one of our inspectors. The inspector examines whether there are items that you need to remove and / or repair before the end date. This inspection takes 45-60 minutes. The inspector makes a report of the condition of the house, you will receive a copy.

Final inspection
At the second inspection, our employee checks the home again. Is the house empty and clean? Are the repairs and adjustments done? If the house is not yet in order, we need to arrange this ourselves, unfortunately at your expense. After the final inspection we also ask the keys back.

Yes, that is possible. You must then give this observer an authorization form.

Do not forget to put your name, the name of the observer, the date and the signatures of both of you in the authorization. The observer gives the authorization to the inspector during the inspection. He or she must also show proof of identity (ID/driver’s license).

Yes, a pre-inspection is always necessary when your determinate the rent. The inspector goes through the house with you and tells you what needs to be done before the final inspection takes place. We also do this to prevent unpleasant situations during the final inspection. You can not cancel the pre-inspection.

Pre-inspection
The first inspection can be rescheduled in special cases. Please contact your mutation inspector for this.

Final inspection
Unfortunately, you can not postpone the appointment for the final inspection. You can have someone else take over the appointment. You must then give this person an authorization form. Do not forget to put your name, the name of the observer, the date and the signatures of both of you in the authorization. The observer gives the authorization to the inspector. He or she must also provide identification (ID / driver’s license).